Hospital-affiliated outpatient clinic
After-hours charting down, coding confidence up
Challenge
The clinic's internists carried a familiar pattern: full patient panels during the day, then notes finished at home in the evening. Alongside the time cost, physicians were second-guessing ICD-10 selections, and incomplete or under-specified coding was creating downstream rework for the billing team.
As a hospital-affiliated site, the clinic also faced a practical constraint — any integration project with the health system's EHR would need IT sponsorship and a long queue. Waiting for that project meant waiting months for relief.
Solution
The clinic started with AIdMD Insights Lite, the standalone deployment that requires no EHR integration. Physicians began with ambient scribing and dictation the same week, recording visits with patient consent and reviewing structured drafts before pasting signed notes into the system of record.
The ICD-10 assist suggests codes grounded in the documented encounter, with the physician confirming each selection. Notes leave the visit more complete and more specifically coded, which shortened the billing team's query loop.
With the workflow proven, the clinic is evaluating an upgrade path to Insights Enterprise so patient context flows automatically from the health system's EHR — an upgrade that builds on, rather than replaces, the tools physicians already adopted.
Results
Same day
Notes reviewed and closed before leaving clinic, most encounters
30–50%
Reduction in clinical documentation time in pilot use
0
Integration work required to start — live in the first week
Provider perspective
“The ICD-10 assist alone pays for itself. I am coding more accurately and spending less time second-guessing.”
Internal Medicine Physician, pilot clinic